SoftHub

Firmware Update

Step1: Uninstall all macros software and firmware updates.

Step2: Install Gaming Keyboard Firmware Update application, update window will pop up after the installation is completed. If the update failed, you will then need to pair the keyboard and software manually)

Step3: Follow the application steps and select the .bin file to update the Firmware.

Step4: Open Device Manager and select human interface device

Step5: Select and right-click HID-compliant device or USB device.

Step6: Details of some of the properties of the view hardware ID USB VID_195D & PID_2033 (confirm whether the HID device G3/G5)

Step7: Right-click the device and select Uninstall press (check Delete the driver software for this device)

PS: If you have two devices, both must be removed.

Step8: Unplug and Re-plug the computer to search for HID keyboard device

PS: To confirm whether the G3/G5 device Repeat Step 4,5

Step9: Select G3/G5 then Right-click the device and select Update Driver

Step10: Select and Choose from a list of device drivers on my computer

Step11: Choose from a device driver on your computer or from a CD disk to install. Search for G3_G5 Firmware Update application path (G3GKB)

Step12: When Update Driver is completed (the device name becomes G3 gaming keyboard / G5 gaming keyboard / T1 gaming Keyboard.

Step13: Execution Gaming Keyboard Firmware Update application.

PS1: After update, if your system still cannot locate USB Device. Please Reboot and run the update again)

PS2: After update successfully, if your keyboard still no function please restart your computer.

About Device Firmware:

Applying a newer firmware version than the one already installed on your unit can bring various enhancements, include workarounds for diverse problems encountered by the device, and improve or add newly developed features.

On the other hand, downgrading the firmware version can recover the device’s functionality in the event of a software update either turning up faulty or causing the unit’s overall performance to drop. However, bear in mind that applying an older firmware isn’t recommended and might not always be possible.

When it comes to the update steps, due to the large variety of devices and numerous ways for installing a new firmware, it is recommended that you carefully read and understand the upgrade steps, and consider applying a different firmware only when you have familiarized yourself with the update method.

As the installation process is most of the times quite risky, this step should be taken by users that have the ability to successfully complete the update; regular users may initiate it at their own risk. Moreover, it’s best that this task be performed in a steady power environment such as the one ensured by a UPS unit.

Therefore, if you consider applying this release, hit the download button, take into account all the aforementioned aspects, and update the device’s firmware. Also make sure you constantly check with our website to ensure that you don’t miss a single new release. 

It is highly recommended to always use the most recent driver version available

Do not forget to check with our site as often as possible in order to stay updated on the latest drivers, software and games

Try to set a system restore point before installing a device driver

This will help if you installed a wrong driver

Problems can arise when your hardware device is too old or not supported any longer

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