SoftHub

Major Fixes

- The RTSP server timeout parameter changed from 30 seconds to 60 seconds.

- Corrected an incorrect value reading for the default bit rate slider for the secondary stream in the camera UI.

- Corrected an SDK issue causing the initial NOTIFY message for camera sabotage events to come from the DiagnosticReporting service rather than from the VideoAnalytics service.

- Corrected an SDK issue for the IMP519 that caused an HTTP 500 error for VideoOutput::Connect call when StreamParameters.VideoQuality.bitrate was set to 0.

- Corrected an issue preventing IMP cameras from properly adjusting time for daylight savings time in Endura systems.

- Corrected an issue causing Endura WS5000 software to quit unexpectedly when attempting to set specific combinations of stream settings for Sarix Professional Series cameras.

- Corrected an issue causing the GetMDRegion call to report incorrectly for a full region using Motion Detection. The motion region response now correctly reflects regions set through the Pelco API; it may not necessarily correctly reflect motion regions drawn through the Web interface.

- Corrected an issue causing subscription requests for MotionDetection events to fail when the request did not contain the HOST header.

- Corrected an issue preventing users from setting multicast address, port, TTL, and continuallyStream parameters using the StreamConfiguration.SaveAllSettings call.

- Corrected an issue causing thePelco API ClearMDRegion call to reset relay status.

UPGRADING FIRMWARE FROM CAMERA WEB INTERFACE:

1. Use Internet Explorer to access the camera via its IP address.

2. Click on the Login link in the upper right corner of the page and then enter credentials for the administrator.

3. Click Settings and then navigate to the Firmware page under the System menu.

4. Click Browse to select the firmware file and then click Upload.

The camera will install the updated firmware and then restart. The firmware update process typically takes up to 5 minutes to complete.

About Network Camera Firmware:

Updating to a newer firmware version than the one already installed on your network camera can improve the device’s overall performance and stability, resolve various issues, and add support for newly developed features or enhance existing ones.

On the other hand, downgrading the camera’s firmware can recover its functionality in the unlikely event the currently installed version is faulty, or the device’s performance dropped after an upgrade. However, bear in mind that applying an earlier build might not always be possible.

Changing the camera’s firmware must be performed when the new release resolves an issue that your device has encountered or adds a new feature (or enhances an existing one) that could prove useful to you.

As for the installation method, the steps vary depending on the model you own, but basically, you must connect your camera via an Ethernet cable (username and password required), and use the downloadable file in the Firmware Update section to upgrade your device. Make sure you do not interrupt the installation process.

However, make sure you carefully read and understand the installation steps so that you don’t end up with a broken device. This process isn’t intended to be destructive, but still, it’s best to save all configurations before applying a different firmware.

That being said, if you consider that this firmware improves your device in any way, then hit the download button and get the desired version; if not, check our website as often as possible so that you don’t miss the update that will boost your camera’s performance. 

It is highly recommended to always use the most recent driver version available

Do not forget to check with our site as often as possible in order to stay updated on the latest drivers, software and games

Try to set a system restore point before installing a device driver

This will help if you installed a wrong driver

Problems can arise when your hardware device is too old or not supported any longer

Pelco Sarix IXP11 Firmware