SoftHub

What's new:

- Enhanced USB devices support with devices formatted with exFAT filesystem

- Resolved issue of multi-language translations for Online Help

Manually Updating the firmware on your NAS:

- Important: Make sure you stop all processes and save all your data before performing the firmware update.

- Note: My Cloud devices require a hard drive inserted into the bay and a volume must be created to perform the firmware update.

- Do not interrupt the firmware upgrade process. Doing so may cause the device to malfunction or unable to boot.

- If you are using the manual update method, do not rename the firmware file. Doing so will cause the manual update to fail and can corrupt the system.

Updating the firmware on your NAS:

- Download the firmware to your desktop.

- Unzip the file and you will find the actual firmware.

- Save this to your desktop.

- Open the My Cloud Dashboard UI.

- Go to Settings >> Firmware Update.

- Under the section Manual Update, click the Update From File button and a window will open.

- Browse to where you saved the unzipped file and select it.

- You will see a pop up confirming to upgrade your firmware, click Ok.

About HDD Firmware:

Updating the HDD’s (Hard Disk Drive) firmware version can fix various problems that might occur, enhance some of the features available or add support for new ones, and improve the unit’s overall performance.

However, as this task can be very risky, applying a different firmware is recommended only when the newer version specifically resolves an issue that bothers you, or brings about changes that you can make full use of.

In addition to that, make sure you perform this task only in a steady power environment (such as the one ensured by a UPS unit).

As for the update process, due to the wide variety of HDDs and various methods provided by each manufacturer for installing a new firmware, it would be best if you carefully read and understand the installation steps.

That being said, if you consider updating the HDD to this firmware version, click the download button, and make sure you read the installation guide before initiating the upgrade. Moreover, constantly check with our website to stay up to date with the latest releases. 

It is highly recommended to always use the most recent driver version available

Do not forget to check with our site as often as possible in order to stay updated on the latest drivers, software and games

Try to set a system restore point before installing a device driver

This will help if you installed a wrong driver

Problems can arise when your hardware device is too old or not supported any longer

WD My Cloud PR2100 Firmware WD My Cloud PR2100 Storage Firmware WD My Cloud PR2100 Network Attached Storage Firmware My Cloud PR2100 Firmware WD NAS