SoftHub

Fixes:

- Added Feature: Support for passphrase protected SSL Certificates. The product now supports passphrase protected SSL certificates.
- Added Feature: “User” account default password changed. The default “user” account password of “extron” has been added and will no longer allow the user password to be empty. A minimum of a single character is required. If a deployed product with a blank user password is updated to firmware 2.01.0000-b003 or later, the product will continue to authenticate with the blank user password. If the user password is changed, it cannot be set back to blank. Performing a factory reset will set the user password to the new default “extron”.
- Improved Feature: Support for SFTP access. Support for SFTP access for both admin and user account types is now supported on port 22022. Previous support for SFTP on port 4522 is no longer supported.

Installation steps:

1. Download the firmware file.
2. Run the .exe file. This opens the Firmware Update program, creating a product named folder within which is placed the firmware file (x.eff).
3. Access the device internal web pages.
4. Select the Configuration tab.
5. On the Configuration page, click Firmware Upgrade on the left sidebar menu.
6. Click Browse. A Choose File window opens.
7. Navigate to the folder where the firmware upgrade file is saved and select the file. Valid firmware files must have the file extension “.eff”. Any other file extension is not a firmware upgrade.
8. Click Open .
9. Click Upload . While the firmware is uploading, the Upload button changes to “Uploading...” . When the uploading process is complete, the button changes back to Upload. The uploading may take a few minutes.

About Ethernet Controller Firmware:

Applying a newer firmware version than the one already installed on your unit can bring various enhancements, include workarounds for diverse problems encountered by the device, and improve or add newly developed features.

On the other hand, downgrading the firmware version can recover the device’s functionality in the event of a software update either turning up faulty or causing the unit’s overall performance to drop. However, bear in mind that applying an older firmware isn’t recommended and might not always be possible.

When it comes to the update steps, due to the large variety of devices and numerous ways for installing a new firmware, it is recommended that you carefully read and understand the upgrade steps, and consider applying a different firmware only when you have familiarized yourself with the update method.

As the installation process is most of the times quite risky, this step should be taken by users that have the ability to successfully complete the update; regular users may initiate it at their own risk. Moreover, it’s best that this task be performed in a steady power environment such as the one ensured by a UPS unit.

Therefore, if you consider applying this release, hit the download button, take into account all the aforementioned aspects, and update the device’s firmware. Also make sure you constantly check with our website to ensure that you don’t miss a single new release.