SoftHub

Fixes:

- Added Feature: Support for passphrase protected SSL Certificates. The product now supports passphrase protected SSL certificates.
- Added Feature: “User” account default password changed. The default “user” account password of “extron” has been added and will no longer allow the user password to be empty. A minimum of a single character is required. If a deployed product with a blank user password is updated to firmware 2.01.0000-b004 or later, the product will continue to authenticate with the blank user password. If the user password is changed, it cannot be set back to blank. Performing a factory reset will set the user password to the new default “extron”.
- Improved Feature: Support for SFTP access. Support for SFTP access for both admin and user account types is now supported on port 22022. Previous support for SFTP on port 4522 is no longer supported.

Installation steps:

1. Download the firmware file.
2. Start a Web browser program.
3. Type the IP address of the control processor into the address field of the browser and log on to the internal Web page or to the optional GlobalViewer Web page stored in the control processor.
4. Go to the "Firmware Update" menu.
5. Click "Browse" to find and select the appropriate .eff file on your PC.
6. Click the "Upload" button to initiate the firmware upload to the control processor.
7. Allow at least a couple minutes for the firmware to finish uploading. At the end of the upload process, the unit partially reboots and loses its connection to the PC. 

About Control Processor Firmware:

Applying a newer firmware version than the one already installed on your unit can bring various enhancements, include workarounds for diverse problems encountered by the device, and improve or add newly developed features.

On the other hand, downgrading the firmware version can recover the device’s functionality in the event of a software update either turning up faulty or causing the unit’s overall performance to drop. However, bear in mind that applying an older firmware isn’t recommended and might not always be possible.

When it comes to the update steps, due to the large variety of devices and numerous ways for installing a new firmware, it is recommended that you carefully read and understand the upgrade steps, and consider applying a different firmware only when you have familiarized yourself with the update method.

As the installation process is most of the times quite risky, this step should be taken by users that have the ability to successfully complete the update; regular users may initiate it at their own risk. Moreover, it’s best that this task be performed in a steady power environment such as the one ensured by a UPS unit.

Therefore, if you consider applying this release, hit the download button, take into account all the aforementioned aspects, and update the device’s firmware. Also make sure you constantly check with our website to ensure that you don’t miss a single new release.