SoftHub

New features:

Added support for new Matrix configurations.
- MVX 1212 VGA Part# A 60-838-01
- MVX 168 VGA Part# A 60-858-01
- MVX 1616 VGA Part# A 60-839-01

Fixes:

- Corrected the configuration response of MAV Plus 16x8 series when firmware 1.04 is uploaded to the switcher. If you upgrade the firmware of the current MAV Plus 16x8 series (VA, SVA or HD A) from 1.03 to 1.04, the front panel and the “I” command would report a 16x16 configuration instead of 16x8. This has been corrected.
- Corrected the LS command response of the CrossPoint 450 Plus 8xN series. The vertical reading is now visible. This issue affected affects CrossPoint 450 Plus 8x4, 8x8, 8x16 HVA models and the sync rate reported through DSVP. When the individual sync frequencies (H & V) are read using the LS command, the horizontal rate was read correctly but not the vertical.
- Corrected the part number N command response for the MVX 128 VGA A series. When using the N command with MVX 128 VGA series, the switchers would respond with the wrong part numbers (60-789-01 /-02). The correct response should be 60-799-01 /-02.
- Corrected the Genlock feature. The Genlock feature with MAV Plus models allowed switching to occur near the end of the vertical interval, which was visible in some display systems. This has been corrected.
- Corrected the audio output pop when making or breaking I/O ties without an audio source connected.
- Corrected the noise on audio outputs caused by the QS-FPC buttons. When the QS-FPC buttons are blinking (example pending ties), background illuminated or the button lights are on (example view mode), it produced a noise on the audio output. This has been corrected.

Installation steps:

1. Download the firmware file.
2. Run the .exe file. This opens the Firmware Update program, creating a product named folder within which is placed the firmware file (x.S19).
3. Access the device internal web pages.
4. Select the Configuration tab.
5. On the Configuration page, click Firmware Upgrade on the left sidebar menu.
6. Click Browse. A Choose File window opens.
7. Navigate to the folder (created in 1g) where the firmware upgrade file is saved and select the file.
NOTES:
- Valid firmware files must have the file extension “.S19”. Any other file extension is not a firmware upgrade.
- The original factory-installed firmware is permanently available on the scaler. If the attempted firmware upload fails for any reason, the scaler automatically reverts to the factory-installed firmware.
8. Click Open .
9. Click Upload . While the firmware is uploading, the Upload button changes to “Uploading...” . When the uploading process is complete, the button changes back to Upload. The uploading may take a few minutes.

About Annotator Firmware:

Applying a newer firmware version than the one already installed on your unit can bring various enhancements, include workarounds for diverse problems encountered by the device, and improve or add newly developed features.

On the other hand, downgrading the firmware version can recover the device’s functionality in the event of a software update either turning up faulty or causing the unit’s overall performance to drop. However, bear in mind that applying an older firmware isn’t recommended and might not always be possible.

When it comes to the update steps, due to the large variety of devices and numerous ways for installing a new firmware, it is recommended that you carefully read and understand the upgrade steps, and consider applying a different firmware only when you have familiarized yourself with the update method.

As the installation process is most of the times quite risky, this step should be taken by users that have the ability to successfully complete the update; regular users may initiate it at their own risk. Moreover, it’s best that this task be performed in a steady power environment such as the one ensured by a UPS unit.

Therefore, if you consider applying this release, hit the download button, take into account all the aforementioned aspects, and update the device’s firmware. Also make sure you constantly check with our website to ensure that you don’t miss a single new release.